At Freshelmets, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, whether through our website, mobile app, or physical Freshelmets machines.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address and location data.

2. How We Use Your Information

We use your information to:

• Provide and operate our helmet cleaning services.
• Improve our services and customer experience.
• Communicate updates, promotions, and offers.

3. Data Sharing

We do NOT sell your personal data. However, we may share your information with:

• Payment processors (for transactions).
• Service providers (for maintenance and support).
• Legal authorities, if required by law.

4. Data Security

We implement strong security measures to protect your data against unauthorized access, alteration, or disclosure.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience and collect analytical data.

6. Your Rights

You have the right to access, correct, or delete your personal data. For any such requests, please contact us at [insert email].

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated date.

These Terms & Conditions ("Terms") govern your use of Freshelmets services, including our helmet cleaning machines, website.

1. Acceptance of Terms

By using Freshelmets services, you agree to these Terms. If you do not agree, please do not use our services.

2. Service Usage

• Users must follow machine instructions carefully for a safe and effective cleaning process.
• Freshelmets is not responsible for damages to helmets caused by pre-existing defects.
• Payment is required before service initiation, and all sales are final.

3. User Responsibilities

• Provide accurate contact and payment details.
• Use the machines responsibly.
• Report any malfunctions immediately to our support team.

4. Intellectual Property

All Freshelmets branding, logos, content, and machine designs are the intellectual property of Freshelmets and cannot be copied or reproduced without permission.

5. Limitation of Liability

Freshelmets is not liable for:

• Minor wear or changes to helmet materials due to repeated cleaning.
• Service disruptions caused by maintenance or technical issues.
• Personal injury from improper machine use.

6. Refund Policy

Refunds are only applicable in cases of failed transactions where the cleaning service was not delivered. To request a refund, contact us at freshelmets@gmail.com within 7 days of the incident.

7. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Haryana.

8. Contact Us

For any questions or concerns regarding these Terms or our services, please contact us:

• Email: freshelmets@gmail.com
• Phone: +91 86512-43769